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Operations, Logistics and Supply Chain Management

E-BookPDF1 - PDF WatermarkE-Book
734 Seiten
Englisch
Springer International Publishingerschienen am29.08.20181st ed. 2019
This book provides an overview of important trends and developments in logistics and supply chain research, making them available to practitioners, while also serving as a point of reference for academicians. Operations and logistics are cornerstones of modern supply chains that in turn are essential for global business and economics. The composition, character and importance of supply chains and networks are rapidly changing, due to technological innovations such as Information and Communication Technologies, Sensors and Robotics, Internet of Things, and Additive Manufacturing, to name a few (often referred to as Industry 4.0). Societal developments such as environmental consciousness, urbanization or the optimal use of scarce resources are also impacting how supply chain networks are configured and operated. As a result, future supply chains will not just be assessed in terms of cost-effectiveness and speed, but also the need to satisfy agility, resilience and sustainability requirements. To face these challenges, an understanding of the basic as well as more advanced concepts and recent innovations is essential in building competitive and sustainable supply chains and, as part of that, logistics and operations. These span multiple disciplines and geographies, making them interdisciplinary and international. Therefore, this book contains contributions and views from a variety of experts from multiple countries, and combines management, engineering as well as basic information technology and social concepts. In particular, it aims to: 

provide a comprehensive guide for all relevant and major logistics, operations, and supply chain management topics in teaching and business practice
address three levels of expertise, i.e., concepts and principles at a basic (undergraduate, BS) level, more advanced topics at a graduate level (MS), and finally recent (state-of-the-art) developments at a research level. In particular the latter serve to present a window on current and future (potential) logistics innovations in the different thematic fields for both researchers and top business practitioners
integrate a textbook approach with matching case studies for effective teaching and learning
discuss multiple international perspectives in order to represent adequately the true global nature of operations, logistics and supply chains.




W. Henk M. Zijm is a full professor in Production and Supply Chain Management at the Department of Industrial Engineering and Business Information Systems at the University of Twente since 1990. Previously, he has been project manager at Philips Electronics in Eindhoven, and professor in Operations Management at the Eindhoven University of Technology.  At the University of Twente, he served among others as Director of the Centre for Telematics and Information Technology, Dean of the Faculty of Electrical Engineering, Mathematics and Computer Science, and Rector Magnificus (Vice Chancellor). Professor Zijm is also a past president of ISIR (the International Society for Inventory Research, Budapest). In 2010, he was appointed as scientific director of the Dutch Institute for Advanced Logistics (DINALOG), a national institute responsible for executing the Dutch government imposed innovation program on logistics and supply chain management. Between 2014 and 2016 he also served as vice-chair of the European Technology Platform for Logistics, which helps to design roadmaps that drive the Horizon 2020 research and innovation program in Transport and Logistics. Professor Zijm has published more than 120 articles in international refereed scientific journals and is the (co-)author of three books. He has been a consultant to a wide variety of industrial organisations in the Netherlands and in Europe.

Matthias Klumpp is a full professor in logistics at FOM University of Applied Sciences Essen and research group leader in production and logistics at the University of Duisburg-Essen and the Fraunhofer Institute for Material Flow and Logistics in Dortmund (Germany). His research is addressing primarily topics regarding artificial intelligence and digital business concepts, sustainability as well as qualification and training in the supply chain and logistics field. He has held several visiting and policy positions e.g. at the Dalle Molle Institute for Artificial Intelligence (University of Lugano, Switzerland), University of Twente (Netherlands), European University Institute (Florence School of Regulation) and for the ESCO Expert Group on Qualification in Logistics for the European Commission (Brussels, Belgium). 

Alberto Regattieri is a full professor in Logistics and Head of the Management Engineering Master Course at the University of Bologna (Italy). His current research interests include the optimal design of manufacturing systems, innovative approaches to design and manage Supply Chains, Industrial Logistics,  control and maintenance of industrial plants. He is/was responsible of several research projects in co-operation with - and funded by - European Commission, private and public companies, universities and international research centers regarding supply chain and logistics fields. He published more than 170 scientific papers. 

Sunderesh S. Heragu is Regents Professor and Head of the School of Industrial Engineering and Management at Oklahoma State University where he holds the Donald and Cathey Humphreys Chair. Previously, he was the Duthie Chair in Engineering Logistics and Director of the Logistics and Distribution Institute (LoDI) at the University of Louisville. He has also served as Professor of at Rensselaer Polytechnic Institute, Assistant Professor in State University of New York, Plattsburgh, and held visiting appointments at: State University of New York, Buffalo; Technical University of Eindhoven, the Netherlands; University of Twente, the Netherlands; and IBM's Thomas J. Watson Research Center in Yorktown Heights, NY.  He is author of the 4th edition of Facilities Design and has authored or co-authored over two hundred articles. He has served as Principal investigator or co-investigator on research projects totaling over $20 million funded by federal agencies such as the Department of Homeland Security, National Science Foundation, Defense Logistics Agency and private companies such as General Electric. Dr. Heragu is a Fellow of the Institute of Industrial and Systems Engineers (IISE) and has received IISE's David F. Baker Distinguished Research award, Award for Technical Innovation in Industrial Engineering.mehr
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KlappentextThis book provides an overview of important trends and developments in logistics and supply chain research, making them available to practitioners, while also serving as a point of reference for academicians. Operations and logistics are cornerstones of modern supply chains that in turn are essential for global business and economics. The composition, character and importance of supply chains and networks are rapidly changing, due to technological innovations such as Information and Communication Technologies, Sensors and Robotics, Internet of Things, and Additive Manufacturing, to name a few (often referred to as Industry 4.0). Societal developments such as environmental consciousness, urbanization or the optimal use of scarce resources are also impacting how supply chain networks are configured and operated. As a result, future supply chains will not just be assessed in terms of cost-effectiveness and speed, but also the need to satisfy agility, resilience and sustainability requirements. To face these challenges, an understanding of the basic as well as more advanced concepts and recent innovations is essential in building competitive and sustainable supply chains and, as part of that, logistics and operations. These span multiple disciplines and geographies, making them interdisciplinary and international. Therefore, this book contains contributions and views from a variety of experts from multiple countries, and combines management, engineering as well as basic information technology and social concepts. In particular, it aims to: 

provide a comprehensive guide for all relevant and major logistics, operations, and supply chain management topics in teaching and business practice
address three levels of expertise, i.e., concepts and principles at a basic (undergraduate, BS) level, more advanced topics at a graduate level (MS), and finally recent (state-of-the-art) developments at a research level. In particular the latter serve to present a window on current and future (potential) logistics innovations in the different thematic fields for both researchers and top business practitioners
integrate a textbook approach with matching case studies for effective teaching and learning
discuss multiple international perspectives in order to represent adequately the true global nature of operations, logistics and supply chains.




W. Henk M. Zijm is a full professor in Production and Supply Chain Management at the Department of Industrial Engineering and Business Information Systems at the University of Twente since 1990. Previously, he has been project manager at Philips Electronics in Eindhoven, and professor in Operations Management at the Eindhoven University of Technology.  At the University of Twente, he served among others as Director of the Centre for Telematics and Information Technology, Dean of the Faculty of Electrical Engineering, Mathematics and Computer Science, and Rector Magnificus (Vice Chancellor). Professor Zijm is also a past president of ISIR (the International Society for Inventory Research, Budapest). In 2010, he was appointed as scientific director of the Dutch Institute for Advanced Logistics (DINALOG), a national institute responsible for executing the Dutch government imposed innovation program on logistics and supply chain management. Between 2014 and 2016 he also served as vice-chair of the European Technology Platform for Logistics, which helps to design roadmaps that drive the Horizon 2020 research and innovation program in Transport and Logistics. Professor Zijm has published more than 120 articles in international refereed scientific journals and is the (co-)author of three books. He has been a consultant to a wide variety of industrial organisations in the Netherlands and in Europe.

Matthias Klumpp is a full professor in logistics at FOM University of Applied Sciences Essen and research group leader in production and logistics at the University of Duisburg-Essen and the Fraunhofer Institute for Material Flow and Logistics in Dortmund (Germany). His research is addressing primarily topics regarding artificial intelligence and digital business concepts, sustainability as well as qualification and training in the supply chain and logistics field. He has held several visiting and policy positions e.g. at the Dalle Molle Institute for Artificial Intelligence (University of Lugano, Switzerland), University of Twente (Netherlands), European University Institute (Florence School of Regulation) and for the ESCO Expert Group on Qualification in Logistics for the European Commission (Brussels, Belgium). 

Alberto Regattieri is a full professor in Logistics and Head of the Management Engineering Master Course at the University of Bologna (Italy). His current research interests include the optimal design of manufacturing systems, innovative approaches to design and manage Supply Chains, Industrial Logistics,  control and maintenance of industrial plants. He is/was responsible of several research projects in co-operation with - and funded by - European Commission, private and public companies, universities and international research centers regarding supply chain and logistics fields. He published more than 170 scientific papers. 

Sunderesh S. Heragu is Regents Professor and Head of the School of Industrial Engineering and Management at Oklahoma State University where he holds the Donald and Cathey Humphreys Chair. Previously, he was the Duthie Chair in Engineering Logistics and Director of the Logistics and Distribution Institute (LoDI) at the University of Louisville. He has also served as Professor of at Rensselaer Polytechnic Institute, Assistant Professor in State University of New York, Plattsburgh, and held visiting appointments at: State University of New York, Buffalo; Technical University of Eindhoven, the Netherlands; University of Twente, the Netherlands; and IBM's Thomas J. Watson Research Center in Yorktown Heights, NY.  He is author of the 4th edition of Facilities Design and has authored or co-authored over two hundred articles. He has served as Principal investigator or co-investigator on research projects totaling over $20 million funded by federal agencies such as the Department of Homeland Security, National Science Foundation, Defense Logistics Agency and private companies such as General Electric. Dr. Heragu is a Fellow of the Institute of Industrial and Systems Engineers (IISE) and has received IISE's David F. Baker Distinguished Research award, Award for Technical Innovation in Industrial Engineering.
Details
Weitere ISBN/GTIN9783319924472
ProduktartE-Book
EinbandartE-Book
FormatPDF
Format Hinweis1 - PDF Watermark
FormatE107
Erscheinungsjahr2018
Erscheinungsdatum29.08.2018
Auflage1st ed. 2019
ReiheLecture Notes in Logistics
Seiten734 Seiten
SpracheEnglisch
IllustrationenXVIII, 734 p. 229 illus., 160 illus. in color.
Artikel-Nr.3957139
Rubriken
Genre9200

Inhalt/Kritik

Inhaltsverzeichnis
1;Contents;6
2;Editors and Contributors;9
3;Introductory Chapters;19
4;1 Objectives, Educational Developments and Structure of the Book;20
4.1;1.1 Preliminaries;21
4.2;1.2 Developments in Education and Teaching;21
4.3;1.3 Objectives of This Textbook;22
4.4;1.4 Structure and  How to Use ;25
4.5;1.5 Further Reading;29
4.6;References;31
5;2 Perspectives on Operations Management Developments and Research;32
5.1;2.1 Developments in Society and the Business World;32
5.2;2.2 Disruptors and Their Impact on Supply Chains;33
5.3;2.3 Digitization in Logistics and Supply Chain Operations;34
5.3.1;2.3.1 Supply Chain Transparency, Safety, and Security;34
5.3.2;2.3.2 Supply Chain Control Towers and the Physical Internet;35
5.3.3;2.3.3 E-commerce and Last-Mile Delivery;35
5.4;2.4 Industry 4.0/Smart Industry;36
5.4.1;2.4.1 Additive Manufacturing;36
5.4.2;2.4.2 Internet of Things;37
5.4.3;2.4.3 Artificial Intelligence and Machine Learning;37
5.4.4;2.4.4 Robotics and Driverless Vehicles;38
5.4.5;2.4.5 Cloud Computing and Cloud Manufacturing;38
5.4.6;2.4.6 Virtual Reality;39
5.5;2.5 Societal Developments;39
5.5.1;2.5.1 Shared Economy;39
5.5.2;2.5.2 Sustainability and the Environment: The Circular Economy;40
5.6;2.6 Summary and Conclusions;41
5.7;2.7 Further Reading;42
5.8;References;42
6;3 Operations, Logistics and Supply Chain Management: Definitions and Objectives;43
6.1;3.1 History;43
6.2;3.2 Case Study: The VOC and the Birth of the First Worldwide Supply Chain;45
6.2.1;3.2.1 Historical and Geographical Background of the Dutch East Indies Company;45
6.2.2;3.2.2 Batavia as the Center of the VOC Logistical Network in the East;46
6.3;3.3 Definitions;49
6.4;3.4 Key Aspects of Supply Chains and Logistics;50
6.5;3.5 Relations to Other Scientific Disciplines;54
6.6;3.6 Further Reading and Links;57
6.7;References;57
7;Key Domains of Supply Chains;59
8;4 Purchasing and Supply Management;60
8.1;4.1 History and Relevance (Basic);60
8.2;4.2 Definition and Objectives (Basic);62
8.3;4.3 Case Study Purchasing at Volkswagen: Building a Global Leader;64
8.4;4.4 Different Purchasing Situations and Different Purchaser Roles (Basic);66
8.4.1;4.4.1 Different Purchasing Situations;66
8.4.2;4.4.2 Role Models in Purchasing;68
8.5;4.5 The Year Cycle of Purchasing (Basic);69
8.5.1;4.5.1 Overview;69
8.5.2;4.5.2 Category Management Cycle;71
8.5.3;4.5.3 Purchasing Department Cycle;74
8.6;4.6 Theories Supporting Purchasing Decisions (Advanced);76
8.7;4.7 The Kralji? Matrix and the Development of Sourcing Strategies (Advanced);79
8.8;4.8 Lever Analysis and Cost Savings (Advanced);81
8.9;4.9 Achieving Preferred Customer Status and Supplier Satisfaction (State-of-the-Art);83
8.9.1;4.9.1 Preferred Customer Policy as Means to Achieve Competitive Advantage;83
8.9.2;4.9.2 Social Exchange Theory: Supplier Satisfaction as Antecedent to Preferred Customer Status;84
8.10;4.10 Further Reading;87
8.11;References;87
9;5 Manufacturing Systems;89
9.1;5.1 Manufacturing: Definition and Brief History;89
9.2;5.2 Manufacturing Systems: Fundamentals (Basic);92
9.2.1;5.2.1 Product/Market Typology;92
9.2.2;5.2.2 Manufacturing Process Typology;94
9.2.3;5.2.3 Manufacturing Performance Measures;95
9.3;5.3 Case Study: El-O-Matic;97
9.4;5.4 Manufacturing Organization (Advanced);98
9.5;5.5 Future Manufacturing Systems (State-of-the-Art);105
9.6;5.6 Further Reading;107
9.7;References;108
10;6 Marketing Concepts and Instruments in Supply Chain Management;110
10.1;6.1 Definitions, Objectives and Logistics Interfaces (Basic);110
10.2;6.2 Case Study: Customer Orientation Repair Shops;115
10.3;6.3 Basic Functions and Interactions: Markets, Distribution Channels and Partners, Time-to-Market (Basic);116
10.3.1;6.3.1 Development of Marketing Concepts: The 4P Example;116
10.3.2;6.3.2 Distribution Channels;117
10.3.3;6.3.3 Time to Market;119
10.3.4;6.3.4 Cows, Dogs, and Stars?;120
10.4;6.4 Quantitative Methods (Advanced);123
10.5;6.5 Market Research Methods;125
10.5.1;6.5.1 Steps in a Market Research Process;126
10.5.2;6.5.2 Multivariate Analysis Methods in Market Research;130
10.6;6.6 Forecasting Methods (State of the Art);136
10.6.1;6.6.1 Conjoint Analysis;136
10.6.2;6.6.2 Marketing Intelligence;138
10.6.3;6.6.3 Risk Analysis with Monte-Carlo Simulation;139
10.7;6.7 Case Study: Telecommunication Customer Segmentation Using Machine Learning;139
10.8;6.8 Further Reading;140
10.9;References;141
11;7 International Trade, Global Supply Chains and Compliance;143
11.1;7.1 Introduction;143
11.2;7.2 A Definition of the Global Supply Chain;144
11.2.1;7.2.1 Defining the Supply Chain;144
11.2.2;7.2.2 The Mechanism of International Trade;147
11.2.3;7.2.3 The Global Supply Chain;151
11.3;7.3 Compliance Requirements in International Business;155
11.3.1;7.3.1 The Introduction of Global Security Schemes;155
11.3.2;7.3.2 Customs Regulation;158
11.4;7.4 New Enforcement Vision: Towards Trusted Tradelanes;161
11.4.1;7.4.1 A New Enforcement Vision;162
11.4.2;7.4.2 Fulfilling Compliance Requirements for Trusted Tradelanes;163
11.5;7.5 Concluding Remarks;171
11.6;7.6 Further Reading;172
11.7;References;172
12;Overarching Topics;174
13;8 Information Technology;175
13.1;8.1 Introduction;175
13.2;8.2 Enterprise Systems (Basic);177
13.2.1;8.2.1 Customer Focused Systems;178
13.2.2;8.2.2 Internally Focused Systems;179
13.2.3;8.2.3 Supply Chain Systems;180
13.2.4;8.2.4 Electronic Data Interchange;183
13.3;8.3 Enterprise Systems Infrastructure (Basic);184
13.4;8.4 Cloud Computing (Advanced);187
13.5;8.5 Case Study: The FIspace Cloud Based Collaboration Platform;190
13.5.1;8.5.1 The FIspace: Main Features and Building Blocks;191
13.6;8.6 Big Data (Advanced);195
13.7;8.7 The Internet of Things (State-of-the-Art);197
13.7.1;8.7.1 The Physical Internet;198
13.8;8.8 Further Reading;199
13.9;References;200
14;9 Actionable Sustainability in Supply Chains;201
14.1;9.1 Introduction: Evidence and Sense of Urgency (Basic);201
14.2;9.2 Sustainability in Supply Chains (Basic);203
14.2.1;9.2.1 Key Terms;203
14.2.2;9.2.2 Societal and Technological Developments Driving a Sustainable Agenda for SCM;204
14.3;9.3 Knowing: Sustainability and SCM (Basic);206
14.3.1;9.3.1 The TripleTriple-Bottom Line;206
14.3.2;9.3.2 TBL Related to SCM Practices;208
14.4;9.4 Doing: Building Blocks of Actionable Sustainability (Advanced);209
14.5;9.5 Mobilising Actions Through Modes of Innovations (State of the Art);210
14.6;9.6 Further Reading;212
14.7;References;212
15;10 Human Resource and Knowledge Management;214
15.1;10.1 Introduction: Logistics Personnel and Qualification (Basic);215
15.2;10.2 Case Study: Bohnen Logistics;218
15.3;10.3 Terminology and Competence Requirements;219
15.4;10.4 HRM Tools in Logistics (Advanced);223
15.5;10.5 Knowledge Management Tools in Logistics;227
15.6;10.6 Qualification Analysis and the Berufswertigkeit Concept (State-of-the-Art);230
15.7;10.7 Innovation in HR and Knowledge Management: Edugaming;233
15.8;References;237
16;Functions in Production and Logistics;239
17;11 Inbound Logistics;240
17.1;11.1 Concepts of Inbound Logistics (Basic);240
17.1.1;11.1.1 Definition and Performance Criteria;241
17.1.2;11.1.2 Delivery and Transportation Concepts;242
17.2;11.2 Planning and Decision Support for Inbound Logistics (Advanced);245
17.2.1;11.2.1 Network Design;246
17.2.2;11.2.2 Inventory and Freight: Frequency Optimization;246
17.2.3;11.2.3 The Joint Replenishment Problem;249
17.2.4;11.2.4 Inventory Routing Problems;250
17.3;11.3 Case Study;251
17.4;11.4 Research for Inbound Logistics (State-of-the-Art);252
17.4.1;11.4.1 The Loading Dock Waiting Time Problem;253
17.4.2;11.4.2 Sequencing and Resequencing;254
17.5;11.5 Further Reading;254
17.6;References;255
18;12 Manufacturing Planning and Control Systems;257
18.1;12.1 Production Under Deterministic Demand (Basic);258
18.2;12.2 Manufacturing Resources Planning and Hierarchical Production Planning (Basic);261
18.2.1;12.2.1 Manufacturing Resources Planning;261
18.2.2;12.2.2 Hierarchical Production Planning;264
18.3;12.3 Case Study: The Toyota Production System;265
18.4;12.4 Just-in-Time, Kanban and Lean Production (Advanced);267
18.5;12.5 Workload Control and Theory of Constraints (Advanced);270
18.6;12.6 Digital and Cloud Manufacturing (State-of-the-Art);272
18.7;12.7 Further Reading;275
18.8;References;276
19;13 Packaging Logistics;278
19.1;13.1 History, Modern Function and References Framework of Packaging (Basic);279
19.2;13.2 Modern Functions of Packaging;280
19.3;13.3 Packaging Logistics Reference Framework;282
19.4;13.4 Supply Chain Packaging Costs Evaluation and Unit Load Design (Advanced);287
19.5;13.5 Unit Load Design;291
19.6;13.6 New Challenges in Packaging 4.0 (State of the Art);292
19.7;13.7 E-commerce;292
19.8;13.8 Packaging and Traceability;295
19.9;13.9 Smart (Intelligent) Packaging;298
19.10;13.10 Further Reading;300
19.11;Annex;300
19.12;References;305
20;14 Outbound Logistics and Distribution Management;309
20.1;14.1 Definition and Objectives in Outbound Logistics and Distribution Management;310
20.2;14.2 Case Study: Ann Inc.;313
20.3;14.3 Core Concepts of Distribution (Basic);315
20.3.1;14.3.1 Conceptual Definitions and Levels of Distribution Management;315
20.3.2;14.3.2 Additional Concepts in Outbound and Distribution;317
20.4;14.4 Multi-perspective Outbound Management (Advanced);321
20.4.1;14.4.1 Location Analysis for Distribution;321
20.4.2;14.4.2 Comprehensive Location-Allocation Model;323
20.4.3;14.4.3 Transport Mode Analysis and Selection;325
20.4.4;14.4.4 Vehicle Routing in Distribution;326
20.4.5;14.4.5 Last Mile and Urban Distribution;328
20.5;14.5 New Developments in Distribution (State-of-the-Art);328
20.6;14.6 Outlook and Further Reading;331
20.7;References;333
21;15 Warehousing;335
21.1;15.1 History of Warehousing;335
21.2;15.2 Design and Analysis of Warehouses (Basic);336
21.2.1;15.2.1 Basic Elements of a Warehouse;336
21.2.2;15.2.2 Storage and Material Handling Systems;338
21.2.3;15.2.3 Simple Model for Warehouse Design;339
21.3;15.3 Case Study: Unilever Warehouse;342
21.4;15.4 Warehouse Design, Storage, Routing, and Travel Policies (Advanced);343
21.4.1;15.4.1 Advanced Model for Warehouse Design;344
21.4.2;15.4.2 Storage Policies;347
21.4.3;15.4.3 Routing Strategies;349
21.5;15.5 Current Topics that May Shape the Future of Warehousing (State of the Art);352
21.5.1;15.5.1 Trends Impacting Warehouse Design, Function, and Operations;352
21.5.2;15.5.2 Materials Handling Roadmap;352
21.5.3;15.5.3 Warehouse Design Conceptualization;353
21.5.4;15.5.4 Further Reading;353
21.6;References;354
22;16 Closed Loop Supply Chain Management;356
22.1;16.1 Fundamentals of Closed Loop Supply Chain Management (Basic);356
22.1.1;16.1.1 A Framework for Closed Loop Supply Chains;357
22.1.2;16.1.2 CLSC Configurations;359
22.1.3;16.1.3 CLSC Business Value;360
22.2;16.2 Key Concepts in Closed Loop Supply Chains (Basic);360
22.2.1;16.2.1 Acquisition;361
22.2.2;16.2.2 Disassembly and Recovery;364
22.2.3;16.2.3 Remarketing;366
22.3;16.3 Interaction of Forward and Reverse Flows (Advanced);366
22.3.1;16.3.1 Forecasting the Flow of Reusable Products;367
22.3.2;16.3.2 Forward and Reverse Network Design;368
22.3.3;16.3.3 Combined Manufacturing and Product Recovery;370
22.4;16.4 Flow Integration and Data Management (State-of-the-Art);373
22.4.1;16.4.1 Integrated Forward and Reverse Network Design;373
22.4.2;16.4.2 Estimating Lead Time Net Demand;374
22.4.3;16.4.3 Using Sensor Data and the Internet of Things;375
22.5;16.5 Further Reading;376
22.6;References;376
23;Models for Operations, Logistics and Supply Chain Management;379
24;17 Location Analysis and Network Design;380
24.1;17.1 Introduction (Basic);380
24.2;17.2 Case Study: Amazon.Com;381
24.3;17.3 Taxonomy of Location Models (Basic);382
24.4;17.4 Basic Discrete Model Forms (Basic);383
24.5;17.5 Multiple Objectives and Incorporating Inventory into Location Models (Advanced);391
24.6;17.6 Reliability in Location Modeling (State-of-the-Art);394
24.7;17.7 Further Reading;397
24.8;References;397
25;18 Process Engineering and Optimization;400
25.1;18.1 Essentials of Process Planning and Project Scheduling (Basic);400
25.2;18.2 Interaction of Process Planning and Production Scheduling (Advanced);405
25.3;18.3 Special Topics in Process Engineering (State-of-the-Art);410
25.4;18.4 Further Reading;414
25.5;References;414
26;19 Advanced Production Planning and Scheduling Systems;417
26.1;19.1 Introduction: Setting the Stage (Basic);418
26.2;19.2 Case Study: Injection Molding Machinery (IMM);419
26.3;19.3 Integrated Capacity and Master Production Planning (Basic);420
26.4;19.4 Throughput and Lead Time Under Workload Control: A Queuing Network Analysis (Advanced);424
26.5;19.5 Workload Control Under External Demand for Production to Stock (Advanced);428
26.6;19.6 Job Shop Scheduling (State-of-the-Art);432
26.7;19.7 The Shifting Bottleneck Heuristic (State-of-the-Art);436
26.8;19.8 Further Reading;438
26.9;References;439
27;20 Stochastic Inventory Models;440
27.1;20.1 Stochastic Inventory Models: Definitions and Terminology (Basic);440
27.2;20.2 Case Study: Inventory Management at IKEA;445
27.3;20.3 Periodic Review Stochastic Inventory Systems with Backlogging (Advanced);447
27.4;20.4 Multi-stage, Periodic Review Inventory Systems (State-of-the-Art);454
27.4.1;20.4.1 Linear Multi-stage Inventory Systems;455
27.4.2;20.4.2 Two-Stage Distribution Systems;458
27.5;20.5 Computational Procedures, Based on Incomplete Convolutions (State-of-the-Art);463
27.6;20.6 Further Reading;464
27.7;References;465
28;21 Transportation Management;467
28.1;21.1 Transportation Network Design (Basic);467
28.1.1;21.1.1 Basic Structure of a Transportation Network;469
28.1.2;21.1.2 Terminology of Transportation Networks;470
28.1.3;21.1.3 Selection of Transportation Modes;471
28.1.4;21.1.4 Selection of Transportation Units and Loading Units;472
28.1.5;21.1.5 Timing of Transportation;473
28.1.6;21.1.6 Intermodal Transportation;474
28.2;21.2 Design of Integrated Transportation Networks (Advanced);475
28.2.1;21.2.1 Synchromodal Transportation;476
28.2.2;21.2.2 Long-Haul Transportation;478
28.2.3;21.2.3 Last-Mile Transportation;479
28.3;21.3 Current Research Trends in Integrated Transportation Networks (State-of-the-Art);480
28.3.1;21.3.1 Multi-Criteria Analysis;481
28.3.2;21.3.2 Agent-Based Systems;482
28.3.3;21.3.3 Physical Internet;484
28.4;21.4 Further Reading;487
28.5;References;488
29;22 Maintenance Service Logistics;490
29.1;22.1 Maintenance of Capital Goods;490
29.2;22.2 Basics of Maintenance Service Logistics (Basic);494
29.2.1;22.2.1 Service Networks;494
29.2.2;22.2.2 Case Study: ASML;498
29.2.3;22.2.3 Decisions and Decision Levels;498
29.2.4;22.2.4 Service Portfolio and Service Processes;500
29.3;22.3 Modeling and Decision Making (Advanced);501
29.3.1;22.3.1 Design of a Service Network;501
29.3.2;22.3.2 Forecasting;502
29.3.3;22.3.3 Inventory Control of Spare Parts;503
29.3.4;22.3.4 Repair Loops;506
29.3.5;22.3.5 Service Tools;507
29.3.6;22.3.6 Service Engineers;508
29.4;22.4 New Developments in Maintenance Service Logistics (State-of-the-Art);508
29.4.1;22.4.1 Technological Developments;508
29.4.2;22.4.2 New Business Models for Maintenance Services;510
29.4.3;22.4.3 Control Towers;511
29.5;22.5 Further Reading;511
29.6;References;512
30;New Developments and Special Topics;515
31;23 Additive Manufacturing and Its Impact on the Supply Chain;516
31.1;23.1 Additive Manufacturing (Basics);517
31.1.1;23.1.1 Basic Technologies, Characteristics and Fields of Application;517
31.1.2;23.1.2 Case Study: Additive Manufacturing for Customized Mountain Bikes;522
31.2;23.2 Additive Manufacturing and Supply Chains (Advanced);523
31.2.1;23.2.1 Impact of AM on the Supply Chain;524
31.2.2;23.2.2 Costs and Benefits of AM in the Supply Chain;526
31.3;23.3 Additive Manufacturing of Spare Parts (State-of-the-Art);527
31.3.1;23.3.1 Specific Opportunities of AM in After-Sales Service Supply Chains;527
31.3.2;23.3.2 Selecting Spare Parts for 3D Printing;529
31.3.3;23.3.3 Case Study: Selecting Spare Parts for AM in the Aviation Industry;534
31.4;23.4 Further Reading;536
31.5;References;536
32;24 Future Technologies in Intralogistics and Material Handling;539
32.1;24.1 Structure of Today´s Material Handling Systems and Opportunities for Their Improvement (Basic);539
32.1.1;24.1.1 Today´s Material Handling Systems;539
32.1.2;24.1.2 Desirable Properties and Design Patterns of Future Material Handling Systems;546
32.2;24.2 Required Functions and Examples for Flexible, Advanced Material Handling Systems (Advanced);547
32.2.1;24.2.1 Example Systems for Future Material Handling;549
32.3;24.3 Discussing Functional Challenges (State-of-the-Art);553
32.3.1;24.3.1 Main Functions Needed in Connection-Based and Trip-Based Systems;553
32.3.2;24.3.2 Functions with Special Complexity in Trip-Based Material Handling Systems;560
32.4;24.4 Further Reading;566
32.5;References;567
33;25 Supply Chain Security;569
33.1;25.1 Understanding Supply Chain Security (Basic);569
33.2;25.2 The Business Perspective of Supply Chain Security (Basic);570
33.2.1;25.2.1 Supply Chain Resilience;574
33.2.2;25.2.2 Conflicting Interests in Control Needs;574
33.3;25.3 Control and Governance of Cross-Border Trade (Advanced);575
33.3.1;25.3.1 The International Supply Chain Governance Layer;575
33.3.2;25.3.2 The European and American Supply Chain Security Governance Layer;578
33.3.3;25.3.3 Trusted Trade Lane Supervision (State-of-the-Art);581
33.4;25.4 Security in Digitalized Supply Chains and Cyber Resilience (State-of-the-Art);583
33.5;25.5 Further Reading;585
33.6;References;585
34;26 Trends in E-commerce, Logistics and Supply Chain Management;587
34.1;26.1 Basic Elements of E-commerce Systems, Supply Chain Management and Logistics Fulfilment;587
34.1.1;26.1.1 Case Study: Dell;590
34.2;26.2 Advanced Technologies for Online and Stationary Commerce Including Back-End Logistics Processes;592
34.3;26.3 State of the Art in E-commerce, Logistics and Supply Chain Management;595
34.4;26.4 Further Reading;602
34.5;References;602
35;27 Multi-agent Systems;605
35.1;27.1 Multi-agent Systems and Their Design (Basic);605
35.1.1;27.1.1 History;606
35.1.2;27.1.2 Definition, Characteristics and Architectures;607
35.1.3;27.1.3 Design Methodologies;610
35.1.4;27.1.4 Case Study: Autonomous Vehicles at a Distribution Centre;611
35.1.5;27.1.5 Application of the Prometheus Design Methodology;612
35.2;27.2 Multi-agent Systems for Production Processes and Internal Logistics (Advanced);615
35.2.1;27.2.1 MAS to Support Manufacturing Planning and Control;616
35.2.2;27.2.2 Case Study: AGV Control in an Industrial Bakery;619
35.3;27.3 Multi-agent Systems Within Supply Chains (State-of-the-Art);622
35.3.1;27.3.1 Applicability of MAS for Supply Chain Management;623
35.3.2;27.3.2 Aligning Barge and Terminal Operations in the Port of Rotterdam;625
35.3.3;27.3.3 Challenges Involved in Inter-company MAS;627
35.4;27.4 Further Reading;628
35.5;References;629
36;28 Artificial Intelligence Applications;631
36.1;28.1 Developments and Definitions (Basic);631
36.2;28.2 Case Study: Blue Yonder Retail Solution;636
36.3;28.3 AI Intralogistics Applications (Basic);638
36.4;28.4 Basic Concepts of AI Applications (Basic);640
36.5;28.5 AI Transportation Applications (Advanced);643
36.6;28.6 AI Concepts and Interactions (Advanced);645
36.7;28.7 AI Applications in Supply Chain Design (State-of-the-Art);648
36.8;28.8 Future AI Concepts (State-of-the-Art);648
36.9;28.9 Outlook and Further Reading (State-of-the-Art);650
36.10;28.10 Further Reading;653
36.11;References;653
37;29 Advanced Green Logistics Strategies and Technologies;657
37.1;29.1 Green Logistics Methods and Principles (Basic);657
37.1.1;29.1.1 Calculation of Logistics Activities´ Environmental Impacts;658
37.1.2;29.1.2 Transport Mode Selection;659
37.2;29.2 Relationship to Logistics Social Responsibility and Sustainable Supply Chain Management Literature;661
37.3;29.3 Designing Green Logistics Strategies (Advanced);662
37.3.1;29.3.1 Green Decision Support Systems (GDSS);662
37.3.2;29.3.2 Green Transportation Strategies;665
37.3.3;29.3.3 Case Study Green Waste Disposal Logistics;666
37.4;29.4 Green Transport Technology Developments;667
37.5;29.5 Supply Chain Coordination;669
37.6;29.6 Sustainable Business Models (State of the Art);670
37.6.1;29.6.1 Sustainable Business Model Framework;671
37.6.2;29.6.2 Case Study NETs.werk Hörsching;674
37.7;29.7 Integrating Green Strategies in Logistics Service Providers´ Business Models;675
37.8;29.8 Further Reading;676
37.9;References;677
38;30 Automatic Identification Technology;681
38.1;30.1 Introduction;681
38.2;30.2 Basic Identification Systems (Basic);684
38.2.1;30.2.1 Identification Attributes;685
38.2.2;30.2.2 Identification Context;686
38.2.3;30.2.3 Coding;687
38.2.4;30.2.4 GS1;690
38.2.5;30.2.5 Identification Classifications;692
38.3;30.3 RFID Technology (Advanced);692
38.3.1;30.3.1 Working Principle;693
38.3.2;30.3.2 RFID Classification;694
38.3.3;30.3.3 Bulk Reading and Collision Avoidance;697
38.3.4;30.3.4 Fields of Application;699
38.3.5;30.3.5 RFID in the Internet of Things (IoT);701
38.3.6;30.3.6 Selection of RFID;703
38.4;30.4 Future Automatic Identification Technologies (State-of-the-Art);703
38.4.1;30.4.1 On Metal Tag Systems;703
38.4.2;30.4.2 Chipless RFID Systems;705
38.4.3;30.4.3 Authentication Protocols;706
38.4.4;30.4.4 RFID Based Localization;706
38.4.5;30.4.5 Near Field Authentication for RFID Technology;707
38.4.6;30.4.6 Further Developments;708
38.5;30.5 Further Reading;710
38.6;References;711
39;31 The Physical Internet;713
39.1;31.1 The Physical Internet Paradigm: A Network of Logistics Networks (Basic);713
39.2;31.2 Trends in Logistics Demand and Consequences (Basic);715
39.3;31.3 Stakes Associated with the Physical Internet (Basic);716
39.4;31.4 Start-up: A Case Study (Basic);718
39.5;31.5 Key Components of the Physical Internet (Advanced);719
39.5.1;31.5.1 Physical Aspect: Containers;720
39.5.2;31.5.2 Information Sharing;721
39.5.3;31.5.3 Routers;722
39.6;31.6 Operations with the Physical Internet (State-of-the Art);724
39.7;31.7 Roles of Key Actors in the Design of the Physical Internet (State-of-the Art);726
39.8;References;728mehr

Autor

W. Henk M. Zijm is a full professor in Production and Supply Chain Management at the Department of Industrial Engineering and Business Information Systems at the University of Twente since 1990. Previously, he has been project manager at Philips Electronics in Eindhoven, and professor in Operations Management at the Eindhoven University of Technology. At the University of Twente, he served among others as Director of the Centre for Telematics and Information Technology, Dean of the Faculty of Electrical Engineering, Mathematics and Computer Science, and Rector Magnificus (Vice Chancellor). Professor Zijm is also a past president of ISIR (the International Society for Inventory Research, Budapest). In 2010, he was appointed as scientific director of the Dutch Institute for Advanced Logistics (DINALOG), a national institute responsible for executing the Dutch government imposed innovation program on logistics and supply chain management. Between 2014 and 2016 he also served as vice-chair of the European Technology Platform for Logistics, which helps to design roadmaps that drive the Horizon 2020 research and innovation program in Transport and Logistics. Professor Zijm has published more than 120 articles in international refereed scientific journals and is the (co-)author of three books. He has been a consultant to a wide variety of industrial organisations in the Netherlands and in Europe.Matthias Klumpp is a full professor in logistics at FOM University of Applied Sciences Essen and research group leader in production and logistics at the University of Duisburg-Essen and the Fraunhofer Institute for Material Flow and Logistics in Dortmund (Germany). His research is addressing primarily topics regarding artificial intelligence and digital business concepts, sustainability as well as qualification and training in the supply chain and logistics field. He has held several visiting and policy positions e.g. at the Dalle Molle Institute for Artificial Intelligence (University of Lugano, Switzerland), University of Twente (Netherlands), European University Institute (Florence School of Regulation) and for the ESCO Expert Group on Qualification in Logistics for the European Commission (Brussels, Belgium).

Alberto Regattieri is a full professor in Logistics and Head of the Management Engineering Master Course at the University of Bologna (Italy). His current research interests include the optimal design of manufacturing systems, innovative approaches to design and manage Supply Chains, Industrial Logistics, control and maintenance of industrial plants. He is/was responsible of several research projects in co-operation with - and funded by - European Commission, private and public companies, universities and international research centers regarding supply chain and logistics fields. He published more than 170 scientific papers.

Sunderesh S. Heragu is Regents Professor and Head of the School of Industrial Engineering and Management at Oklahoma State University where he holds the Donald and Cathey Humphreys Chair. Previously, he was the Duthie Chair in Engineering Logistics and Director of the Logistics and Distribution Institute (LoDI) at the University of Louisville. He has also served as Professor of at Rensselaer Polytechnic Institute, Assistant Professor in State University of New York, Plattsburgh, and held visiting appointments at: State University of New York, Buffalo; Technical University of Eindhoven, the Netherlands; University of Twente, the Netherlands; and IBM's Thomas J. Watson Research Center in Yorktown Heights, NY. He is author of the 4th edition of Facilities Design and has authored or co-authored over two hundred articles. He has served as Principal investigator or co-investigator on research projects totaling over $20 million funded by federal agencies such as the Department of Homeland Security, National Science Foundation, Defense Logistics Agency and private companies such as General Electric. Dr. Heragu is a Fellow of the Institute of Industrial and Systems Engineers (IISE) and has received IISE's David F. Baker Distinguished Research award, Award for Technical Innovation in Industrial Engineering.
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