Produkt
KlappentextIt covers a wealth of interrelated topics such as service engineering, service science, human-computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery.
Zusammenfassung
Focuses on the suitability of engineering service systems for human use
Analyzes various aspects of People-Centered Service Systems
Discusses current technologies in the context of different organizations
Includes supplementary material: sn.pub/extras
Focuses on the suitability of engineering service systems for human use
Analyzes various aspects of People-Centered Service Systems
Discusses current technologies in the context of different organizations
Includes supplementary material: sn.pub/extras
Details
ISBN/GTIN978-3-319-60485-5
ProduktartBuch
EinbandartKartoniert, Paperback
Verlag
Erscheinungsjahr2017
Erscheinungsdatum20.06.2017
Auflage1st ed. 2018
Seiten240 Seiten
SpracheEnglisch
Gewicht390 g
IllustrationenXIII, 240 p. 50 illus.
Artikel-Nr.42833063
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