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Total Quality Management as a Holistic Management Concept

The European Model for Business Excellence
BuchKartoniert, Paperback
355 Seiten
Englisch
Springererschienen am23.11.2011Softcover reprint of the original 1st ed. 1998
In this book Total Quality Management is introduced as a holistic management concept. The reader will understand the necessity of holistic approaches and will learn how the European Business Excellence Model overcomes traditional ways of measuring business results.mehr

Produkt

KlappentextIn this book Total Quality Management is introduced as a holistic management concept. The reader will understand the necessity of holistic approaches and will learn how the European Business Excellence Model overcomes traditional ways of measuring business results.
Zusammenfassung
General Management Approach

Comparison with other modern management concepts

Combination of theory and practice

Application and implementation
Details
ISBN/GTIN978-3-642-72100-7
ProduktartBuch
EinbandartKartoniert, Paperback
Verlag
Erscheinungsjahr2011
Erscheinungsdatum23.11.2011
AuflageSoftcover reprint of the original 1st ed. 1998
Seiten355 Seiten
SpracheEnglisch
Gewicht556 g
IllustrationenIX, 355 p.
Artikel-Nr.18227222
Rubriken
GenreWirtschaft

Inhalt/Kritik

Inhaltsverzeichnis
I: Business Excellence through Total Quality.- 1 Present situation.- 2 The necessity of integrative management concepts.- 3 Business Excellence through integrative management concepts.- 4 The introduction of comprehensive quality concepts as organisational development process.- 5 Practical experiences.- II: The European Model for Business Excellence.- 1 Basics of the European Model for Business Excellence.- 2 Elements of the European Model for Total Quality Management.- 3 Implicit assumptions - or what remains to be considered.- III: Selected Managerial Methods in Context of Total Quality.- 1 Self-Assessment.- 2 Benchmarking.- 3 Policy Deployment.- 4 People Empowerment.- Comments and Registers.- Comments and References.- List of Abbreviations.mehr