Hugendubel.info - Die B2B Online-Buchhandlung 

Merkliste
Die Merkliste ist leer.
Bitte warten - die Druckansicht der Seite wird vorbereitet.
Der Druckdialog öffnet sich, sobald die Seite vollständig geladen wurde.
Sollte die Druckvorschau unvollständig sein, bitte schliessen und "Erneut drucken" wählen.

Integrated Management from E-Business Perspective

Concepts, Architectures and Methodologies
BuchKartoniert, Paperback
396 Seiten
Englisch
Springererschienen am23.10.2012Softcover reprint of the original 1st ed. 2003
They do not link enterprise management with network and systems management. The book is intended to familiarize practicing managers, engineers, and graduate level students with networked service management concepts, architectures and methodologies with reference to evolving standards.mehr
Verfügbare Formate
BuchGebunden
EUR100,50
BuchKartoniert, Paperback
EUR53,49
E-BookPDF1 - PDF WatermarkE-Book
EUR53,49

Produkt

KlappentextThey do not link enterprise management with network and systems management. The book is intended to familiarize practicing managers, engineers, and graduate level students with networked service management concepts, architectures and methodologies with reference to evolving standards.
Details
ISBN/GTIN978-1-4613-4918-1
ProduktartBuch
EinbandartKartoniert, Paperback
Verlag
Erscheinungsjahr2012
Erscheinungsdatum23.10.2012
AuflageSoftcover reprint of the original 1st ed. 2003
ReiheNetwork and Systems Management
Seiten396 Seiten
SpracheEnglisch
IllustrationenXX, 396 p.
Artikel-Nr.28575930

Inhalt/Kritik

Inhaltsverzeichnis
1. E-Business Environment.- 1.1 Evolution of E-Business.- 1.2 E-Business Strategies.- 1.3 Analyzing E-Business.- 1.4 E-Business Infrastructure.- 1.5 Chapter Summary.- 1.6 References.- 2. Management of E-Business.- 2.1 E-Business Management Requirements.- 2.2 E-Business Management Framework.- 2.3 Role of People in E-Business Management.- 2.4 Organizational Perspective of E-Business Management.- 2.5 The Process Perspective.- 2.6 Technology.- 2.7 Chapter Summary.- 2.8 References.- 3. E-Business Management Methodologies.- 3.1 E-Business Services and Analysis.- 3.2 Methodologies for E-Business Management.- 3.3 E-Business Management Models and Processes13.- 3.4 E-Business Management Methodology Notations.- 3.5 Development of an E-Business Management Methodology.- 3.6 Chapter Summary.- 3.7 References.- 4. E-Business: A Service-Oriented View.- 4.1 Business Concepts of a Service.- 4.2 Stage-1- Customer Needs Assessment.- 4.3 House of Quality Matrices.- 4.4 Stage-2: Specifying Performance Standards.- 4.5 Stage-3: Generating and Evaluating Concepts.- 4.6 Stage-4: Developing Design Details.- 4.7 Stage-5: Implementing the Design.- 4.8 Stage-6: Measuring Performance.- 4.9 Stage-7: Assessing Satisfaction.- 4.10 Stage-8: Improving Process Performance.- 4.11 implications on e-business.- 4.12 Chapter Summary.- 4.13 References.- 5. Anatomy of E-Business Management.- 5.1 E-Business Services and their Management.- 5.2 Management of E-Businesses at the Process Level.- 5.3 E-Business Transaction Management.- 5.4 Evolving Standards in E-Business Management.- 5.5 Chapter Summary.- 5.6 References.- 6. Operation and Implementation of E-business Management.- 6.1 E-business Management Architecture.- 6.2 Implementation of E-Business Management.- 6.3 Service Management Operational Framework.- 6.4 Chapter Summary.- 6.5 References.- 7. E-Business Infrastructure Management.- 7.1 Integrated Management Concepts and Framework.- 7.2 Network Management Technologies.- 7.3 Systems Management Technologies.- 7.4 Applications Management Technologies.- 7.5 Chapter Summary.- 7.6 References.- 8. Integration of Technologies for E-Business Management.- 8.1 Horizontal Integration.- 8.2 Vertical Integration.- 8.3 Interoperability of Management Technologies.- 8.4 Discussion of E-business Management in the Telecom Industry.- 8.5 Chapter Summary.- 8.6 References.- 9. Cooperative E-Business Management.- 9.1 Multi-Disciplinary Nature of E-Business Management.- 9.2 Integrated Management as a CSCW Application.- 9.3 Cooperative Management Methodology for E-Business.- 9.4 CoMENS Requirements Engineering Case Study.- 9.5 Chapter Summary.- 9.6 References.- 10. Comens Design and Evaluation.- 10.1 Design.- 10.2 Design Patterns.- 10.3 Evaluation.- 10.4 Illustration of Design and Implementation.- 10.5 Illustration of Evaluation Methodology.- 10.6 Chapter Summary.- 10.7 References.- Appendix 1. BPM: A Case Study.- A1.1 Background.- A1.2 Initial Situation.- A1.3 The Tool Portfolio Used.- A1.4 Implementing the Project.- A1.5 Quantifying the Benefits.- A1.6 Assessment of The Project.- A1.7 Discussion.- Appendix 2. TMF Guidelines for FAB.- A2.1 Introduction.- A2.2 Telecom Operations Map (TOM).- A2.3 Business Drivers.- A2.4 Business Relationship Reference Model.- A2.5 Telecom Operations Process Model.- A2.6 Conclusion.- Appendix 3. CoMENS for E-Business Management.- A3.1 Overall System Study.- A3.2 Roles and Tasks.- A3.3 Process Study.- A3.4 Collaborative Service Evaluation.- A3.5 Conclusion.- Appendix 4. Service Level Management (SLM).- A4.1 SLM System Requirements.- A4.2 Continuity(TM) from ICS.- A4.3IT-Infrastructure Modeling Catalog.- A4.4 Management Views.- A4.5 Scalability.- A4.6 Alarm Correlation.- A4.7 Distributed Service Link Environment.- A4.8 Advanced Service Management Applications.mehr

Schlagworte