Hugendubel.info - Die B2B Online-Buchhandlung 

Merkliste
Die Merkliste ist leer.
Bitte warten - die Druckansicht der Seite wird vorbereitet.
Der Druckdialog öffnet sich, sobald die Seite vollständig geladen wurde.
Sollte die Druckvorschau unvollständig sein, bitte schliessen und "Erneut drucken" wählen.

Service Business Model Innovation in Healthcare and Hospital Management

Models, Strategies, Tools
BuchGebunden
296 Seiten
Englisch
Springererschienen am28.12.20161st ed. 2017
This book demonstrates how to successfully manage and lead healthcare institutions by employing the logic of business model innovation to gain competitive advantages. Since clerk-like routines in professional organizations tend to overlook patient and service-centered healthcare solutions, it challenges the view that competition and collaboration in the healthcare sector should not only incorporate single-end services, therapies or diagnosis related groups. Moreover, the authors focus on holistic business models, which place greater emphasis on customer needs and put customers and patients first. The holistic business models approach addresses topics such as business operations, competitiveness, strategic business objectives, opportunities and threats, critical success factors and key performance indicators.The contributions cover various aspects of service business innovation such as reconfiguring the hospital business model in healthcare delivery, essential characteristics of service business model innovation in healthcare, guided business modeling and analysis for business professionals, patient-driven service delivery models in healthcare, and continuous and co-creative business model creation. All of the contributions introduce business models and strategies, process innovations, and toolkits that can be applied at the managerial level, ensuring the book will be of interest to healthcare professionals, hospital managers and consultants, as well as scholars, whose focus is on improving value-generating and competitive business architectures in the healthcare sector.mehr
Verfügbare Formate
BuchGebunden
EUR181,89
BuchKartoniert, Paperback
EUR128,39
E-BookPDF1 - PDF WatermarkE-Book
EUR117,69

Produkt

KlappentextThis book demonstrates how to successfully manage and lead healthcare institutions by employing the logic of business model innovation to gain competitive advantages. Since clerk-like routines in professional organizations tend to overlook patient and service-centered healthcare solutions, it challenges the view that competition and collaboration in the healthcare sector should not only incorporate single-end services, therapies or diagnosis related groups. Moreover, the authors focus on holistic business models, which place greater emphasis on customer needs and put customers and patients first. The holistic business models approach addresses topics such as business operations, competitiveness, strategic business objectives, opportunities and threats, critical success factors and key performance indicators.The contributions cover various aspects of service business innovation such as reconfiguring the hospital business model in healthcare delivery, essential characteristics of service business model innovation in healthcare, guided business modeling and analysis for business professionals, patient-driven service delivery models in healthcare, and continuous and co-creative business model creation. All of the contributions introduce business models and strategies, process innovations, and toolkits that can be applied at the managerial level, ensuring the book will be of interest to healthcare professionals, hospital managers and consultants, as well as scholars, whose focus is on improving value-generating and competitive business architectures in the healthcare sector.
Details
ISBN/GTIN978-3-319-46411-4
ProduktartBuch
EinbandartGebunden
Verlag
Erscheinungsjahr2016
Erscheinungsdatum28.12.2016
Auflage1st ed. 2017
Seiten296 Seiten
SpracheEnglisch
Gewicht620 g
IllustrationenXIV, 296 p. 63 illus., 40 illus. in color.
Artikel-Nr.15675649
Rubriken
GenreWirtschaft

Inhalt/Kritik

Inhaltsverzeichnis
Chapter 1 Service Model Innovation in Hospitals - Beyond Expert Organizations.- Chapter 2 Strategies with Service Business Model Innovation.- Chapter 3 The integrated-Physician-Model - Business Model Innovation in Hospital Management.- Chapter 4 The Role of Digital Disruption in Healthcare Service Innovation.- Chapter 5 The opportunities offered by digitizing clinical pathways.- Chapter 6 A New Perspective of Product-Service Business Models for Customized Manufacturing in Healthcare.- Chapter 7 Patient Driven Service Delivery Models in Mental Health Care.- Chapter 8 Essential Characteristics of Service Business Model Innovation in Healthcare: A Case-Study Approach.- Chapter 9 Characteristics and Drivers of Service Business Model Innovation in Hospitals. A Case Study of Three Mexican Hospitals.- Chapter 10 Business Model Design and Entrepreneurial Risk Evaluation for Health Service Innovations.- Chapter 11 Guided Business Modeling and Analysis for Business Professionals.- Chapter 12 Modeling directly executable processes for healthcare professionals with XMDD.- Chapter 13 Lean Tools for Service Business Model Innovation in Healthcare.- Chapter 14 Continuous and Co-Creative Business Model Creation.- Chapter 15 E-Health & Co-Production: Critical Drivers for Chronic Diseases Management.mehr

Schlagworte

Autor

Mario A. Pfannstiel is a researcher and lecturer in the field of hospital and healthcare management and Assistant to the Dean at the University of Applied Sciences Neu-Ulm. He holds a diploma from the University of Applied Sciences Nordhausen in the field of social management with the major subject finance management, an MSc degree from the Dresden International University in patient management and an MA degree from the Technical University of Kaiserslautern and the University of Witten/Herdecke in health care and social facilities management. He worked as executive assistant to the medical director in the Heart Centre Leipzig in Germany. At the University of Bayreuth he worked as Research Associate at the Department of Strategic Management and Organization in the Joint Research Project "Service4Health". His current research interests focus on Service Management, Digitalization of Services and Service Business Model Innovation.